Return Policy
Return Policy
Updated Return Policy
At Bhagyamma & Sons Silk Sarees, we strive to ensure your complete satisfaction with every purchase. In the unlikely event that you are not entirely satisfied with your purchase, we offer a hassle-free return policy.
Eligibility:
- Products can be returned within 7 days from the date of delivery.
- Products must be in their original condition, unworn, unwashed, and with all tags attached.
Process:
1. Initiate the Return: Contact our customer service team within 7 days of receiving your order to initiate the return process. You can reach us via email at bssilksarees@gmail.com or by calling +91-8074686698.
2. Provide Details: Please provide your order number and details of the item(s) you wish to return.
Approval
3. Once your return request is received, we will assess the eligibility of the product(s) for return. If the product meets our return criteria, we will provide you with a return authorization and instructions for returning the item(s).
4. Packaging: Pack the item(s) securely in the original packaging, ensuring that all tags are intact.
5. Inspection: Upon receiving the returned item(s), our team will inspect the product(s) to ensure they meet our return criteria.
6. Refund or Exchange: If the returned item(s) meet our return criteria, we will process a refund to the original payment method or offer an exchange, as per your preference.
Exceptions:
- Customized or personalized items are not eligible for return unless there is a manufacturing defect or damage.
- Items purchased during promotional events or clearance sales may have different return conditions, which will be clearly stated at the time of purchase.
For any further inquiries or assistance regarding our return policy, feel free to contact our customer service team. We are here to assist you every step of the way.
Thank you for choosing Bhagyamma & Sons Silk Sarees for your clothing needs. We appreciate your trust and support!
Refund Policy
Refunds
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If your return is approved, we will process your refund within 7 days. The refund will be applied to your original method of payment.
Non-Refundable Items
- Gift cards
- Items marked as final sale
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately at [Your Contact Information] with details and photos of the defect. We will provide a replacement or refund as quickly as possible.
Contact Us
- If you have any questions about our refund policy, please contact us at bssilksarees@gmail.com
Thank you for shopping with us!